FAQs
HOW DOES BRISTOL PARK & RIDE WORK?
Call us about 30 minutes before you arrive, then drive to our car park on Stock Lane, Langford (BS40 5EX). Check in at reception, leave your keys with the team and take the shuttle to the terminal. When you’re back, call us once you have your luggage and the shuttle will collect you — usually within 15–20 minutes.
HOW DOES BRISTOL MEET & GREET WORK?
Call us 40–45 minutes before you reach Bristol Airport and follow the signs for the Short Stay car park (sat nav BS48 3DY). A uniformed, fully insured chauffeur meets you, checks the car over with you and parks it securely. When you land, call us and your car is brought back to the same spot.
WHAT’S THE DIFFERENCE BETWEEN MEET & GREET AND MEET & GREET SAVER?
Both use exactly the same hand-over at Bristol Airport’s Short Stay car park, with uniformed, fully insured chauffeurs. They’re priced slightly differently, so the booking page shows both side by side — simply pick the better price for your dates.
WHAT’S THE DIFFERENCE BETWEEN PARK & RIDE AND PARK & RIDE PLUS?
Both use the same secure car park on Stock Lane, Langford and the same shuttle to the terminal. Prices vary with dates and availability, so compare the two on the booking page and choose whichever suits your trip.
IS MY VEHICLE SAFE AND SECURE?
Yes. Our compounds have perimeter fencing, security lighting and 24-hour patrols, and all drivers are fully insured to drive your car.
IS THE £8.50 AIRPORT CHARGE INCLUDED?
No. Bristol Airport charges its own access fee of £8.50 each way, collected on the day. It isn’t part of our price — we explain it on the booking page and in your confirmation email so there are no surprises.
CAN I CANCEL OR AMEND MY BOOKING?
You can amend via My Booking or by calling us (a small amendment fee may apply). Add cancellation cover at checkout for extra flexibility. Bookings made for the same day can’t be cancelled or refunded.
WHAT DO I NEED WHEN I ARRIVE?
Your booking reference (the confirmation email on your phone is fine) and the car you booked with. Please remove valuables and make sure the car has a valid MOT, road tax, legal tyres and enough fuel.
WHAT HAPPENS IF MY FLIGHT IS DELAYED?
Just call or WhatsApp us with your new landing time and we’ll adjust your collection.
CAN I EXTEND MY PARKING STAY?
Yes. Extend your dates online from My Booking, or call us and we’ll arrange the extra days.
WHAT TYPES OF VEHICLES DO YOU ACCEPT?
Most cars, estates, SUVs and people carriers. Vans, minibuses and very large vehicles must be arranged with us by phone before booking.
HOW DO I PAY?
Pay securely online by card when you book. Your booking total covers your parking; Bristol Airport’s £8.50 each-way access charge is paid separately on the day.